Our management is always adapted to the customer’s needs. Preventive, remedial and always customer-oriented. Our job is to support all stakeholders for the systems we work with, regardless of issues and specific needs.

Sometimes a smaller system configuration can save both time and streamline work for an end user. Other times, we are involved in major delivery or / and integration projects, which aim to improve the situation for the entire customer’s business. Regardless of the size of the effort, we are fully committed, from start to finish.

We work closely with end users, business managers, IT departments and system administrators.

The needs change over time and with some customers we are on site every week to assist and together adapt their system environment to the changing needs of the business. At other customers, we show up once a month, or whenever they wish, to assist them in practical and visionary terms with their operational and system requirements.

We have worked closely with each customer and their internal GDPR – to adapt specific configurations and working methods to support the requirements set in the EU’s Data Protection Regulation.

This includes setting up and customizing necessary logging and logging procedures, configuring permissions for accessing specific document / case types (sensitive information, protected identity), and accessing and logging procedure documentation.